DEPARTMENT | Multichoice |
POSITION | Funeral Cover Sales Agent |
REPORTS TO | Team Leader |
PURPOSE OF THE JOB | To meet expected sales targets |
MINIMUM QUALIFICATIONS AND EXPERIENCE | - Matric / Grade 12 or equivalent
- 6 months contact centre sales experience
- Insurance industry experience advantageous
- English (Second Language Advantageous)
- Must be able to work on Microsoft Office including Word, Excel and Outlook (Basic)
|
JOB RESPONSIBILITIES | - Convince potential clients
- Achieve targets
- Ensure that all sales are in line with financial services compliance standards
- Ensure that call quality standards are maintained
- Accurately capture data provided by clients
|
SKILLS AND COMPETENCIES | - Excellent objection handling skills
- Strong verbal communication ability (English)
- Good listening skills
- Ability to build rapport
- Highly resilient
- Self-motivated and results orientated
- Solutions orientated
- Compliance
- High quality orientation
- Attention to detail
- Have good organisational and time management skills
- Highly professional and takes ownership
|
COMPLIANCE | - No criminal record
- Clear ITC records
- RE5 Advantageous
- FAIS Advantageous
- Must be eligible to go on the Rep Register
- DOFA must not be expired if so must have RE5 and FAIS
|
WORKING HOURS | Monday to Friday 8.00 to 17.00 or as per campaign requirements. |
