DEPARTMENT

Multichoice

POSITION

Funeral Cover Sales Agent

REPORTS TO

Team Leader

PURPOSE OF THE JOB

To meet expected sales targets

MINIMUM QUALIFICATIONS

AND EXPERIENCE

  • Matric / Grade 12 or equivalent
  • 6 months contact centre sales experience
  • Insurance industry experience advantageous
  • English (Second Language Advantageous)
  • Must be able to work on Microsoft Office including Word, Excel and Outlook (Basic)

JOB RESPONSIBILITIES

  • Convince potential clients
  • Achieve targets
  • Ensure that all sales are in line with financial services compliance standards
  • Ensure that call quality standards are maintained
  • Accurately capture data provided by clients

SKILLS AND COMPETENCIES

  • Excellent objection handling skills
  • Strong verbal communication ability (English)
  • Good listening skills
  • Ability to build rapport
  • Highly resilient
  • Self-motivated and results orientated
  • Solutions orientated
  • Compliance
  • High quality orientation
  • Attention to detail
  • Have good organisational and time management skills
  • Highly professional and takes ownership

COMPLIANCE

  • No criminal record
  • Clear ITC records
  • RE5 Advantageous
  • FAIS Advantageous
  • Must be eligible to go on the Rep Register
  • DOFA must not be expired if so must have RE5 and FAIS

WORKING HOURS

Monday to Friday 8.00 to 17.00 or as per campaign requirements.