Purpose of the Role
The Talent Acquisition manager partners with the recruitment team together with the Hiring managers to oversee the sourcing, interviewing, evaluation and successful placement of top talent within the organisation both in the contact centre and support environment.
Responsible for the daily management and overall team performance of the Talent team which includes but is not limited to:
The Talent Acquisition Manager is responsible for the planning, developing, and implementing an effective Talent Acquisition strategy for the business which includes but is not limited to:
The Talent Acquisition Manager must be well versed with excel and able to compile, analyse and present recommendations. This takes the form of weekly, monthly, and annual reports
Recruitment tools and technology
The Talent Acquisition Manager must ensure the current Recruitment Application Tracking System (ATS) and Recruitment tools used is the best fit for purpose in order to manage and attract talent which includes but is not limited to:
Ensure that the candidate experience is maintained at a high standard by ensuring the talent team keeps candidates informed timeously and ongoing support is provided to candidates throughout the recruitment process.
In the general course of employment, there may be other task that fall within the Talent Acquisition Managers scope of work, such hosting workshops or supporting new projects. This could be either operational related or dictated by regulatory requirements.
Assessment (Contact Centre)
The Talent Acquisition Manager will work closely with the Sales Management and Training Team to suitability assess the potential candidate.
Minimum Qualifications & Experiences
SALARY: Market related (Inclusive of company benefits)
NB: Please note that should you not hear from us within 14 working days from date of advert closing, please consider your application unsuccessful. Thank you for choosing Talksure as your employer of choice.