We are looking for exceptional, highly motivated, Target driven and experienced Team Leaders to work for an Award winning Call Centre in KZN. If you are looking for Career Growth, fantastic salaries and great working hours then Talksure is the Place for you.
Duties and Responsibilities
Effectively manage a team with regards to:
- Attendance
- Meeting Targets
- Time Keeping
- Talk Time
- Productivity
- Compliance
- Attrition
We need a Team Leader who can:
- Motivation of the team
- Promote diversity within the team
- Assist team members with escalated queries and on the floor queries
- Ensure smooth implementation of new policies and procedures
- Report any IT related issue to the campaign manager
- Team specific reporting as per campaign requirements
- Coaching and performance management of team members
Minimum Requirements
- +1 years Sales Team Leader experience required
- Matric – certificate must be presented for validation
- Must be able to be added to Rep Register
- No Criminal Record
Desirable:
- RE / FAIS desirable
- Previous experience working with insurance products an added advantage
- Knowledge of sales principles and methods
Salary: Market related
Come in for a screening
NB: Thank you for choosing Talksure as your employer of choice. Please note that if you do not hear from us within 14 working days after the closing date of the advert, please regard your application as unsuccessful. We wish you well in your future endeavors.